Privacy Policy

This Privacy Policy applies to 323 Construction Group LLC, a construction and remodeling company based in Southlake, Texas. It covers our website at 323constructiongroup.com and the 323 Construction Group Client Portal app.

You can reach us about this policy at any time by emailing blake@323constructiongroup.com or calling (817) 524-5015.

When you use our website or the 323 Construction Group Client Portal app, we may collect the following information:

• Your name and the names of others authorized on your project account
• Your email address and phone number
• Your project and property address
• Your user account ID for the Client Portal
• Project photos you upload or that we share with you
• Messages and comments you send through the Client Portal
• Product links added to your project allowances and selections
• Signatures on proposals and change orders
• Project information, including scope, schedules, selections, invoices, and payments

We use the information we collect only to provide our services and to run the Client Portal, including:

• Managing your construction or remodeling project
• Sharing project photos, schedules, and allowances with you
• Preparing and delivering proposals, invoices, and payments
• Sending project emails and updates
• Communicating with you about your project, approvals, and site visits
• Meeting legal, tax, insurance, and licensing obligations

We do not sell or rent your personal information. We do not use your personal information for advertising or tracking.

We share information only with the service providers that help us run the Client Portal — such as our hosting, database, and email delivery providers — and only as needed to operate the portal and deliver our services. These providers process information on our behalf and are not permitted to sell it or use it for their own marketing.

We may also disclose information when required by law, legal process, or to protect the safety and rights of our clients and company.

The Client Portal uses Google Calendar to schedule project milestones, site visits, and walkthroughs. When a meeting or milestone is scheduled, event details (such as dates, times, addresses, and a brief description) are shared with Google Calendar solely to create and display those appointments. Google handles that data under its own privacy policy, available at policies.google.com/privacy.

323 Construction Group offers an SMS text messaging program for customers who opt in to receive messages about The 323rd Day event and related updates.

How to opt in. You opt in by submitting the sign-up form on our website and checking the consent checkbox that reads “Yes, I agree to receive recurring automated text messages from 323 Construction Group about The 323rd Day, including scavenger hunt clues, event reminders, and updates. Message frequency varies (up to 2 messages per day). Message and data rates may apply. Reply STOP to unsubscribe, HELP for help. Consent is not a condition of participation or purchase. See our Privacy Policy and Terms & Conditions.” By doing so, you consent to receive recurring automated text messages from 323 Construction Group at the phone number you provide.

• Consent is not a condition of participation or any purchase. You can play The 323rd Day, request a project, or work with us without agreeing to receive text messages.
• Message frequency varies. You may receive up to 2 messages per day. Messages are sent around event scheduling, start-time reminders, and related updates, so the number of messages you receive each month is not fixed.
• Message and data rates may apply. Your wireless carrier's rates and terms apply to any message we send you.
• Opt out at any time. Reply STOP to any of our text messages to unsubscribe. You may receive one confirmation message that you have been removed. You can also ask us to remove your number by emailing blake@323constructiongroup.com.
• Need help? Reply HELP to any of our messages, or email blake@323constructiongroup.com.
• No third-party sharing. Text message opt-in data and consent will not be shared with, sold to, or disclosed to any third parties or affiliates for marketing or promotional purposes.
• Carriers are not liable. We are not responsible for delayed or undelivered messages, and your wireless carrier is not liable for them either.
• We do not sell your phone number. Your number is used only to send the messages you opted in to and to contact you about your project. It is not shared for advertising.

We keep your information for as long as your account is active and as needed to complete your project. After project completion, we retain records — including contracts, invoices, permits, and warranty documentation — for the period required by Texas law, tax regulations, and our warranty commitments.

You can request that your account and personal data be deleted at any time by emailing blake@323constructiongroup.com. We will delete your account and personal data within 30 days of your request, except for records we must keep for legal or accounting reasons.

Your data is transmitted over encrypted connections (HTTPS) and stored on secured infrastructure. Client Portal accounts are protected by secure logins, and access is limited so each client can only see their own project. Access to project data is limited to authorized 323 Construction Group personnel who need it to serve your project. While no system can be guaranteed absolutely secure, we apply industry-standard safeguards and review them regularly.

The Client Portal is intended for adult clients and property owners and is not intended for children under 13. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date shown at the top of this page and post the updated policy here. Continued use of the website or Client Portal after an update constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or how your information is handled:

• blake@323constructiongroup.com
• (817) 524-5015
• 323 Construction Group LLC · Southlake, Texas